Top 4 Reasons Why We Must Have Chatbots In E-commerce.
Today, with more and more opportunities that consumers have online, switching your business online or e-commerce portal is a must-do rather than just a possibility. E-commerce allows companies, entrepreneurs, SMEs to deliver a better shopping experience to every potential client and thus, contribute to increase in sales and overall customer satisfaction. Today we are going to discuss a not-so-fresh but yet trendy feature of electronic commerce that is widely known as chatbot, its main features, and figure out whether it is effective or not.